Refund and Return Policy for lostmaryvapes.org

Thank you for choosing Lost Mary Vapes! We want to ensure your satisfaction with every purchase you make on our website. Please take a moment to read our Refund and Return Policy carefully.

1. Refund Policy:

1.1 General Refund Conditions: We offer refunds on eligible products based on the conditions outlined below. Please note that our refund policy is subject to change, and it’s your responsibility to review this policy before making a purchase.

1.2 Eligibility for Refund: To be eligible for a refund, the following conditions must be met:

  • The request for a refund must be made within 7 business days from the date of purchase.
  • The product must be in its original condition, unused, and in its original packaging.
  • The product must not be a consumable or disposable item, as specified in the product description.

1.3 Non-Refundable Items: The following items are non-refundable:

  • E-liquids, cartridges, and other consumable or disposable products.
  • Products that have been used, damaged, or altered after delivery.

1.4 Refund Process: To initiate a refund, follow these steps:

  • Contact our Customer Support team at [email address or phone number] to request a refund.
  • Provide your order number, the reason for the refund request, and any relevant supporting information.
  • If your request is approved, you will receive instructions for returning the product.

1.5 Return Shipping: Customers are responsible for shipping costs associated with returning products for a refund. We recommend using a trackable shipping method to ensure that your return is received by us.

1.6 Refund Approval and Processing: Once we receive the returned product and verify its condition, we will process your refund. Refunds will be issued in the original form of payment within [7] business days after the product is received and inspected.

2. Return Policy:

2.1 General Return Conditions: We accept returns on eligible products in accordance with the conditions mentioned below.

2.2 Eligibility for Return: To be eligible for a return, the following conditions must be met:

  • The request for a return must be made within [7] days from the date of purchase.
  • The product must be in its original condition, unused, and in its original packaging.
  • The product must not be a consumable or disposable item, as specified in the product description.

2.3 Return Process: To initiate a return, follow these steps:

  • Contact our Customer Support team at [email address or phone number] to request a return.
  • Provide your order number, the reason for the return request, and any relevant supporting information.
  • If your request is approved, you will receive instructions for returning the product.

2.4 Return Shipping: Customers are responsible for shipping costs associated with returning products for a return. We recommend using a trackable shipping method to ensure that your return is received by us.

2.5 Return Approval and Processing: Once we receive the returned product and verify its condition, we will process your return. You will have the option to choose a replacement product of equal value or store credit, which can be used towards future purchases on our website.

3. Damaged or Defective Products:

If you receive a damaged or defective product, please contact our Customer Support team within [X] days of receiving the product. We will guide you through the process of returning the product and arrange for a replacement or a refund, as appropriate.

4. Contact Information:

For any questions, concerns, or requests related to refunds and returns, please contact our Customer Support team at:

  • Email: [sales@lostmaryvapes.org]
  • Phone: [+1 352-730-9030]

5. Changes to the Refund and Return Policy:

Lost Mary Vapes reserves the right to update or modify this Refund and Return Policy at any time without prior notice. It is your responsibility to review this policy periodically for any changes.

By making a purchase on lostmaryvapes.org, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Refund and Return Policy.